COVID-19 Update

Update 20/06/2022

All restrictions and checkout screens in the shop have now been removed.  Like most other people we hope that this is how it will remain.  Thank you to all our customers who have helped to keep everyone safe over the past 2 years.


Update 25/02/2022

The Government has now removed all remaining domestic restrictions in England.

In line with Government recommendations to consider wearing face coverings in crowded public places the team here have chosen to continue wearing face coverings.  We ask that all customers continue to wear face coverings in order to protect the vulnerable people in the community.

Thank you.


Update 19/07/2021

The risks have not changed, so our protocols will not either. 

Covid cases are still rising so we will be proceeding with caution. We are dealing with so many customers per day, so as a team we have chosen to continue to wear face coverings, and although it will no longer be a requirement, we would appreciate if all of our customers did so too, as there are still many people in our community who are vulnerable and we would want everyone to feel safe and comfortable whilst using our premises.
For now hand sanitizer and till screens will stay in place.

We want to continue to stay open and serve our community as best we can, if we all take responsibility for our own actions and ask for everyone to be kind and respectful of our choice, hopefully we will soon see cases decline rather then rise and be completely mask free.  


Update 16/07/2021

The legal requirement to wear a face masks ends on the 19th July 2021.
To protect our customers and help slow the spread of Covid-19 the staff at Holbury Hardware will continue to wear face masks until further notice.  We ask that customers also wear face coverings whilst in the shop to protect the team and other customers.
Your support in this matter is really appreciated.


Update 25/03/2021

We have stopped the counter service and the shop is now open to the public.  For the safety of our staff and customers please follow all the safety measures we have in place. 


Update 30/01/2021

The shop is now open. We will be continuing as before the Track and Trace forced closure with a counter service at the entrance to the shop.  We would like to thank our customers for their continued support during these dificult times.


Update 22/01/2021


This week a member of our team received a positive Covid-19 test result. Although we have strict safety measures in place to protect the safety of our colleagues and customers, due to track and trace most of the team are now required to isolate, therefore the shop will be closed. Deliveries and Click & Collect are suspended until Saturday 30th January. 
Please accept our sincere apologies if this action makes it more difficult for you to get the essential items that you are used to purchasing from ourselves. We really value your custom but we must do everything we can to stop the spread of this virus. 
Click & Collect orders placed on our Web Site can be collected on Saturday 30th January.
Deliveries will recommence on Friday 29th January.   
Orders can be placed on this web site or by emailing


Update 08/01/2021

With the country now in a third lockdown and the National Health system close to breaking point it has been decided that the best way to protect our customers and staff is to reinstate the counter system used successfully during the first national lockdown.  The counter is located further in the shop which should allow us to serve more than one customer at a time. Only 3 customers will be allowed in the shop at any one time. Please pay by contactless payment where possible.

Please note that a face mask/covering must be worn in the shop.  If you are not wearing a face mask we will be happy to serve you outside the shop.

Deliveries will be continuing on a Tuesday and Friday.  Orders can be place on the website or by phone.

Thank you for your support.


Update 05/11/2020

As the Country prepares for its second lockdown we would like to inform our customers that we will be staying open as usual, with our Covid-19 safety measures in place.  Deliveries will be continuing on a Tuesday and Friday.  Orders can be place on the website or by phone.  As manufacturing will continue this time around our shelves should stay well stocked.
When visiting the shop please respect our staff and other customers by following social distancing rules and by wearing a face covering in the shop. 
Thank you


Update 28/09/2020

The counter service at the front of the shop is no longer in operation.  Entry and exit from the shop is now via the front entrance. A one way entry and exit system is in place.  Please respect other customers and staff by wearing a face mask at all times whilst in the shop, sanitizing your hands before entering and maintaining a minimum 1m gap between you other customers and staff.

Thank you for your continued support.


Update 17/07/2020

The government has announced that wearing a face mask in shops and supermarkets will be mandatory in England from 24th July 2020.

From 24th July customers will be refused entry to the shop if not covering their mouth and nose with a face mask or other covering meeting the governments requirements. We will be happy to serve those not wishing to wear a mask at the front desk (outside the shop).

Thank you for your support.


Update 22/06/2020

The opening hours are now as pre-Covid-19.

Monday to Saturday 9AM to 5:30PM. Sunday 9:30AM to 1:30PM.


Update 17/06/2020

As from 17th June 2020 the counter service will be stopped and the shop will be re-opened to the public. 

Due to the continuing Covid-19 concerns certain procedures and restriction in line with Government instructions will be in place to both protect our employees and our customers.

The opening hours will be Monday to Friday 9am to 3pm, Saturday 9am to 5:30 pm and Sunday 9:30 am to 1:30pm.  We hope to extend these hours in the future.
Only a limited number of customers will be allowed into the shop at any one time.  This will be overseen by a member of our staff at the front to the shop and will essentially operate on a one out one in basis.

If you would rather not enter the shop please tell the member of staff at the front of the shop and we assist you.

Customers are requested to sanitise their hands before entering the shop. Hand sanitiser will be supplied.
A one way system will be in operation in the shop entering from the rear entrance and exiting from the front.  Customers are requested to follow the floor markings where visible. 
Customers are asked not to touch goods where possible unless they wish to purchase the items.
Customers are asked to keep a 2m distance between themselves and other customers or staff members.
Only one till point will be open in the shop, this is located at the exit to the shop.  Where possible please pay by contactless payment.
Hand sanitiser will be available at the exit to the shop.

Thank you for your continued support.


Update 30/05/2020

The shop will now be open on Sundays between 09:30am and 1:30pm.  For the foreseeable future the counter service will continue to operate. 

We would like to thank all our customers for their patience and support during this period of uncertainty.



Further to our posts on Facebook and Twitter.  The Government has made it clear that we can remain open for essential goods. We don’t however feel that we can maintain safe distances at all times with the shop layout we have, so we are going to operate a counter service at the shop entrance until advised otherwise.  Please pay by contactless payments where possible.

The Website has been modified so that it will accept Click & Collect and orders for the SO45 area.  We are unable to guarantee delivery time scales but will deliver as soon as possible.  Normally within 3 to 4 days.

For customers without access to the internet we will man the telephone with the credit card machine from 9am until 3pm.

There will be no delivery charge for orders under £20 until further notice.

Please respect our staff and other customers and maintain a 2 metre gap.  


We will begin this service on Tuesday 24th March.